Resume

Andre Chiquito

andre.chiquito@gmail.com | +1 919 638 9753

Timeline

Employment

Qamaria Yemeni Coffee | Team Member

December 2025 - Present

Restocked prep items and ingredients to ensure baristas were able to continue making drinks during rushes
Described menu items and answered questions, entered orders, and processed payments for customers
Remedied and prevented tech issues with shop TVs, POS systems, printers, and buzzers
Compiled, organized, and presented drinks and pastries for different orders efficiently and accurately

Seneca Rocks Mountain Guides | Mountain Guide

2024 & 2025 Seasons

Led traditional rock climbing trips for individuals and groups of various skill levels
Conducted thorough risk assessments and made informed decisions regarding route selection and weather conditions
Communicated effectively with clients to understand their goals and tailor climbing experiences to meet their needs
Conducted emergency high angle rescues for injured climbers
Provided personalized instruction and coaching to clients to improve their climbing skills
Instructed the following:

High angle rescue clinic
Trad climbing fundamentals course
Introduction to big walling course
Introduction to multipitch climbing course

NRocks Outdoor Adventures | Adventure Guide

2024 & 2025 Seasons

Facilitated via ferrata tours for up to 14 guests
Trained guests to safely and independently navigate a via ferrata
Assisted in staff high angle emergency rescue training
Coached and supported novice climbers through mild to intense fear and anxiety
Effectively coached guests with mobility issues

Center for Information, Technology, and Public Life | Communications Assistant - Part Time

November 2022 - May 2024

Used Beaver Builder to migrate/adapt Wordpress based web content
Created graphics using Photoshop and Canva
Coordinated with team members remotely through Trello and MS Planner
Assisted in managing academic talks and symposia, both livestreams and in person

Apogee Adventures | Northeast Support Staff - Seasonal

June 2023 - August 2023

Composed blog posts on trip activities to keep parents updated
Independently identified and resolved office computing bottlenecks
Facilitated backcountry and cycling trips for children ages 11-15
Supported and supervised children experiencing specific difficulties on trip

Deepest Beliefs Lab | Research Assistant - Part Time

July 2021 - June 2023

Procured and synthesized literature
Researched, obtained, and collated data in excel
Composed queries and retrieved Reddit data with PushShift.io
Led a group to learn and implement Python, Pandas, and NumPy to solve data problems
Presented research in a poster session at APS 2023

University of North Carolina - CH | Technology Support Technician

July 2018 - July 2021

Oversaw student employees
Troubleshot account issues with Office 365
Provided chat support to as many as three clients concurrently
Wrote client-facing troubleshooting documentation
Assisted in reworking a walk-in structured organization to accommodate Covid-19 concerns
Troubleshot and resolved both student and teacher issues in Sakai

The Computer Cellar | Repair Technician

October 2015 - July 2018

Frequently interacted with customers by email, phone, and walk-in traffic
Diagnosed and replaced motherboard components, such as ports, ICs, and capacitors
Chiefly responsible for data recoveries from healthy, failing, and/or nearly destroyed storage media
Installed networking infrastructure in a business setting
Diagnosed and repaired issues in Linux, Windows, MacOS, as well as Outlook, Quickbooks, Office 365, and many other applications

Accomplishments

Independently learned to diagnose and repair motherboard level issues on Apple laptops using freely available resources and basic tools
Designed and curated a digital archive for Bull City Fair Trade to preserve and display 30 years of history
This website was built from scratch using HTML, TailwindCSS, and JQuery
Designed a robust database using SQLite to track my personal climbing with basic data visualization
Designed curricula and taught introductory aerial silks to college students at the University of North Carolina - Chapel Hill
Led an exploratory climbing expedition to establish traditional style multipitch climbs ground up - Guidebook
Assisted in training a racing team of 15 sled dogs, at times in adverse conditions
Co-authored a journal article published in PNAS Nexus
Duolingo Portuguese score of 46 (CEFR level A2) See More
"Can understand sentences and frequently used expressions related to areas of most immediate relevance (e.g. very basic personal and family information, shopping, local geography, employment). Can communicate in simple and routine tasks requiring a simple and direct exchange of information on familiar and routine matters. Can describe in simple terms aspects of his/her background, immediate environment and matters in areas of immediate need."
- Common European Framework of Reference for Languages (CEFR)
Designed an inventory management spreadsheet for tracking bulk purchases and individual sales to monitor profits holistically and per purchase batch
Designed and created an open source data management system for recording and interpreting personal rock climbing statistics using Python and SQLite

Education

University of North Carolina at Chapel Hill

Graduated May 2024 - 3.76 GPA

Information Science Major, B.S.
Psychology Major, B.A.
Transcript

Durham Technical Community College

Graduated July 2020 - 3.72 GPA

Associates in Arts (AA)
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Certifications

References

Tom Cecil - Seneca Rocks Mountain Guides

Chris Conger - NRocks Outdoor Adventures

Felicity Gancedo - Center for Information, Technology, and Public Life

Will Robertson - Apogee Adventures

Curtis Puryear - Deepest Beliefs Lab

Jan Williams - Bull City Fair Trade

Patrick Kiernan - University of North Carolina at Chapel Hill

Gabriel Caviness - The Computer Cellar

Customer Testimonials

5-Star Google Review of Seneca Rocks Mountain Guides

“My husband and I had a wonderful experience climbing at Seneca Rocks thanks to our guide Andre! . . . We had such a great time and it’s thanks to Andre’s excellent planning of each day; he considered our interests and abilities, and chose routes that were challenging yet enjoyable for us.”
- Kristen K.

5-Star Google Review of NRocks Outdoor Adventures

“This was a fantastic experience. Andre was an incredible guide and made the adventure even more fun!”
- Julie C.

5-Star Anonymous Survey at The University of North Carolina at Chapel Hill

“Quick, excellent service- good listener as well as fixer.”

5-Star Yelp Review of The Computer Cellar

“They went above and beyond, backing the items up while I went and bought a new hard drive and answered other computer questions I had along the way. Andre saved our Saturday and what felt like our lives in the moment. I would recommend any friend or family member.”
- Mallory M.