Andre Chiquito

andre.chiquito@gmail.com | +1 919 638 9753

Employment | Accomplishments | Education | Certifications | References

Outdoors | Tech & Customer Service

Employment

Seneca Rocks Mountain Guides | Mountain Guide

2024 & 2025 Seasons

  • Led traditional rock climbing trips for individuals and groups of various skill levels
  • Conducted thorough risk assessments and made informed decisions regarding route selection and weather conditions
  • Communicated effectively with clients to understand their goals and tailor climbing experiences to meet their needs
  • Conducted emergency high angle rescues for injured climbers
  • Provided personalized instruction and coaching to clients to improve their climbing skills

NRocks Outdoor Adventures | Adventure Guide

2024 & 2025 Seasons

  • Facilitated via ferrata tours for up to 14 guests
  • Trained guests to safely and independently navigate a via ferrata
  • Assisted in staff high angle emergency rescue training

Center for Information, Technology, and Public Life | Communications Assistant - Part Time

November 2022 - May 2024

  • Used Beaver Builder to migrate/adapt Wordpress based web content
  • Created graphics using Photoshop and Canva
  • Coordinated with team members remotely through Trello and MS Planner
  • Assisted in managing academic talks and symposia, both livestreams and in person

Apogee Adventures | Northeast Support Staff - Seasonal

June 2023 - August 2023

  • Composed blog posts on trip activities to keep parents updated
  • Independently identified and resolved office computing bottlenecks
  • Facilitated backcountry trips for children ages 11-15
  • Supported and supervised children experiencing specific difficulties on trip

Deepest Beliefs Lab | Research Assistant - Part Time

July 2021 - June 2023

  • Procured and synthesized literature
  • Researched, obtained, and collated data in excel
  • Composed queries and retrieved Reddit data with PushShift.io
  • Lead a group to learn and implement Python, Pandas, and NumPy to solve data problems
  • Presented research in a poster session at APS 2023

University of North Carolina - CH | Technology Support Technician

July 2018 - July 2021

  • Oversaw student employees
  • Troubleshooted account issues with Office 365
  • Provided chat support to as many as three clients at a time
  • Wrote client-facing troubleshooting documentation
  • Assisted in reworking a walk-in structured organization to accommodate Covid-19 concerns
  • Troubleshot and resolved both student and teacher issues in Sakai

The Computer Cellar | Repair Technician

October 2015 - July 2018

  • Frequently interacted with customers by email, phone, and walk-in traffic
  • Diagnosed and replaced motherboard components, such as ports, ICs, and capacitors
  • Chiefly responsible for data recoveries from healthy failing, and/or nearly destroyed storage media
  • Installed networking infrastructure in a business setting
  • Diagnosed and repaired issues in Linux, Windows, MacOS, as well as Outlook, Quickbooks, Office 365, and many other applications

Accomplishments

  • Independently learned to diagnose and repair motherboard level issues on Apple laptops using freely available resources and basic tools
  • Designed and curated a digital archive for Bull City Fair Trade to preserve and display 30 years of history
  • This website was built from scratch with HTML, TailwindCSS, and JQuery
  • Designed curricula and taught introductory aerial silks to college students
  • Led an exploratory climbing expedition to establish traditional style multipitch climbs ground up
  • Co-authored a journal article published in PNAS Nexus

Education

University of North Carolina at Chapel Hill

Graduated May 2024 - 3.76 GPA

  • Information Science Major, B.S.
  • Psychology Major, B.A.

Durham Technical Community College

Graduated 2020 - 3.46 GPA

  • Associates in Arts (AA)

Certifications

  • NOLS Certified Wilderness First Aid
  • SOLO Certified CPR
  • American Mountain Guides Association Certified Single Pitch Instructor
  • Professional Climbing Guides Institute Certified Single Pitch Guide

References

Tom Cecil - Seneca Rocks Mountain Guides

Felicity Gancedo - Center for Information, Technology, and Public Life

Will Robertson - Apogee Adventures

Curtis Puryear - Deepest Beliefs Lab

Jan Williams - Bull City Fair Trade

Patrick Kiernan - University of North Carolina at Chapel Hill